The reality is, to provide great guest service, saying Yes! is more than just what we say, it also comes through in our attitudes and postures. So here are three ways to say Yes! with our body language and attitudes.
Tag: guest service
Yes, you can please all of the people all of the time
We make it our mission to provide world-class service to every guest and every group, no matter what size. Here are three things always on my radar that help us to do just that.
Say Yes to Your Guests: Presentation Slides
Say Yes to the Guest was presented at the Christian Camp and Conference Association Great Lakes Regional Conference on March 4, 2013.