For the young staff person, and maybe others in the room that day, all the important things I had taught were suddenly lost to this one word.
Category: SpringHill
How does that happen? How to overcome a losing battle with a growing to-do list.
Here are three things that can turn your tomorrow, your leadership and your productivity upside down—or right side up, I guess—if you will implement them consistently.
Three ways to say Yes! without words
The reality is, to provide great guest service, saying Yes! is more than just what we say, it also comes through in our attitudes and postures. So here are three ways to say Yes! with our body language and attitudes.
Yes, you can please all of the people all of the time
We make it our mission to provide world-class service to every guest and every group, no matter what size. Here are three things always on my radar that help us to do just that.
The bottom line is ministry.
Careful management of our resources, including money and both tangible and human resources, is about helping us to most faithfully fulfill God’s call on our lives for ministry.